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In the demanding world of humanitarian work, professionals often face high-pressure situations, complex challenges, and emotional turmoil. In these environments, technical skills alone are often not enough, and the ability to understand and manage emotions – both one’s own and those of others – becomes crucial.                                                                                      Sheeren Salih, Office and Service Manager for the Humanitarian Academy for Development (HAD), explains why Emotional intelligence (also known as emotional quotient, or EQ) plays such a vital role in these settings. Understanding and improving EQ can significantly enhance team dynamics, foster resilience, and improve overall effectiveness in humanitarian missions. [...]